IT Technician

Job Descriptions
  • Check UPS status for all PCs
  • Review weekly technician report
  • Make sure all PC running well (format, install new windows, change spare parts)
  • Perform BURN TEST to all PCs
  • UPDATE all PATCHES (Antivirus + Anti Spyware)
  • RUN Antivirus Scan + Anti Spyware
  • RUN Scandisk, Defragment and check all default Software
  • Fixed all Broken PCs + Spare PCs
  • Support all company branches office
  • Count all spare parts in stock every week
  • Check all the CCTV work well
  • Vacuum and add fans to PC when hot
Job Requirements
  • Min Bachelor Degree in IT related subject
  • 1 year working experience, experience in same industry is added advantage
  • Good English speaking and writing
  • Responsible and accountable
  • Good communication with colleagues
  • Know about how to patch application clients for all operators
  • Able to meet deadline
  • Able to work in night shift & able to rotate shift when needed
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IT Developer

Job Descriptions
  • To develop, design & write related system based on company requirement.
  • To handle IT related project which assigned by head of department.
Job Requirements
  • Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Diploma
  • Good command in spoken and written in English and Mandarin 
  • Knowledge of Windows & Linux
  • Solid experience in software development by C#/. NET
  • Solid experience in the basic algorithm, data structure, multi-threaded programming, message queue mechanism, cache processing mechanism
  • Solid experience in MS SQLServer development.
  • Ability to independently write complex SQL statements, stored procedures, functions, views, triggers, cursors, performance analysis, and databse tuning
  • Familiar with the basic principles of network, TCP/IP protocol, Socket communication
  • Experience in MongoDB, Redis and other NoSql database is advantage
  • Experience in Distributed multi tier architecture system is advantage 
  • At least 2 Year(s) of working experience in the related field
  • Preferably Junior Executive specialized in IT/Computer - Software or equivalent
  • Working location at Phnom Penh, Cambodia   
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Tax Staff

Job Descriptions
  • To deal with tax or compliance matter.
  • To meet up with related government officer for discussion, negotiation on behalf of company.
  • To explain and regularly update to management for related matters.
Job Requirements
  • Candidates have to pass tax paper.
  • Preferable with working experience.
  • Have own transportation and willing to travel within Cambodia.
  • Honest, diligent, and hard-working.
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Cash Market

Marketing Support

Job Descriptions
  • Liaise & work closely with Oversea marketing team to write, edit news / articles, control and manage content articles, to build a brand image for the company to customers.
  • To respond to contact/ request from the media in the absence of Oversea marketing team.
  • To coordinate the implementation of the Marketing programs, events, internal PR programs, between Oversea marketing team and Cash Market Customer Service.
  • To assist Oversea marketing team to collect market information, products and competitors information, to build market segmentation & identifying target markets and proposed policies that promote appropriate support. 
  • Supporting day to day activities of the marketing team. 
  • To perform other duties as assigned by Marketing Manager and Country Manager. 
Job Requirements
  • At least High school or equivalent education level.
  • Excellent in writing and reading the support language (Chinese or Thai) and able to communicate in English.
  • Candidate with Media / Marketing experience will be an added advantage.
  • Good communication skills.
  • Writing, editing, post on forums PR / fanspage.
  • Understand the work of PR and Copywriter.
  • Knowledge of the Facebook ad tools is an advantage.
  • Knowledge of the forum page advertisement.
  • Candidate that has good relationship with forum administrator is given priority.
  • Candidate that has served as editor (Articles, Photos, Video, Banner) is given priority.
  • Good computer skills.
  • Must have high job responsibility and honest. 
  • Be careful, thoughtful work. 
  • Keen on learning, initiative and creativity in their work. 
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Graphic Designer

Job Descriptions
  • Produce design concepts and develop websites, mini-sites and mobile apps
  • Design and production of printed and electronic marketing materials
  • Conceptualised design of marketing applications including brochures, catalogues, flyers, banners, facebook pages, wechat official accounts and website posters
  • Keep abreast of software development
  • Sourcing of quotation of printing and display projects
Job Requirements
  • Diploma in Arts or Design
  • 1 to 3 years’ of relevant working experience in advertising graphic and web design 
  • Good software knowledge in HTML, CSS and Adobe Photoshop
  • Good communication and interpersonal skills
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Customer Service Agent

Job Descriptions
  • Handling member query/complaints in various channels - live chat, email, call, mobile application(Whatsapp,Wechat, Yalo,Line, BBM), and IM (Skype)
  • Deliver solution to meet customer satisfaction.
  • Familiar with company products, promotions, and the rules and regulations.
  • To update deposit made by members, and process member's withdrawal upon requested.
  • Create/update/close cases in Ticketing CRM for each query received from member.
  • Various operational reporting - Daily Banking closing, Admin reports.
  • Updating payment history to CT8 Account Management.
Job Requirements
  • High school level and above.
  • Customer service background would be an advantage.
  • Good command in spoken and written in English and either one language of Chinese or Indonesian.
  • Technology Chat Application(Wechat, LINE, Blackberry, Whatsapp, and etc) and PC savvy
  • English which is a necessity in the operation floor
  • Minimum typing speed 30wpm(Chinese), 41wpm(English/Indonesian), 35wpm(Thai), 35wpm(Vietnamese) using supported language keyboard.
  • Team player with ability to work independently and under minimum supervision.
  • Dynamic, highly motivated and a result-oriented team player with good interpersonal skills.
  • Knowledge of sports games and casino games is an advantage.
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Customer Service Payment Agent

Job Descriptions
  • Perform day to day management of all payment cycle activities and provide efficient payment service.
  • Keep refresh admin, process and reconcile payments and expenditures, including statements, bank charges, deposit and withdrawal, in compliance with financial policies and procedures
  • Ensure correct approval, sorting, coding and matching of user id, bank account number and bank account name.
  • Regularly tabulate data and compile necessary reports
  • Continuously improve payment processes
Job Requirements
  • Proven ability to calculate, post and manage accounting figures and financial records
  • Data entry skills along with a knack for numbers
  • Proficiency in English + Thai, Vietnamese and Chinese.(At least two language Eng- other)
  • Proficiency in the use of computer programs for: Database, Excel, Word, Internet, e-mail.
  • High degree of accuracy and attention to detail
  • Able to work rotate shift (morning, afternoon and night)
  • Must have high job responsibility and honest. 
  • Be careful, thoughtful work. 
  • Keen on learning, initiative and creativity in their work. 
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HR & Admin

HR Executive

Job Descriptions
  • To check & verify staff attendance, leave, OT, claim and assist in payroll processing.
  • To handle HR petty cash, staff activity fund and claim.
  • To handle recruitment activities such as screening resume, scheduling interview, conduct interview, job
  • briefing, shortlisting, extend offer, coordinate on board activities and etc.
  • To prepare employment contract and others related letter and follow up with necessary action.
  • To compile and manage data/reports upon request by HR Manager.
  • To provide feedback and comments from market/candidates in order to improve recruitment effectiveness.
  • To ensure recruitment carry out align with company budget.
  • To conduct orientation program to all new joiner.
  • To keep track and follow up new staff appraisal for confirmation and letter.
  • To guide and lead admin staff, and check admin work.
  • To conduct weekly meeting and provide suggestion/solution to admin staff.
  • To update organization chart on monthly basis.
  • To ensure all HR practices are according to SOP.
  • To build morale and inculcate positive culture among staffs.
  • To work as a team to ensure that the goals of the department and the company are achieved.
  • To ensure that the HR Manager is adequately informed of all matters at all times.
  • To effectively communicate policies and procedures to all staffs including conduct policy briefing session.
  • To perform all other duties as assigned & required.
  • To arrange visa renewal for expatriate and update efficiently
  • To liaise with insurance company and to ensure all staffs insurance benefits (Group Hospitalisation & Surgical Insurance and Group Personal Accident Insurance) update accordingly and renew on time
  • To monitor and renew company vehicle insurance on time
Job Requirements
  • At least 2 years of working experience. HR working experience is added advantage.
  • Meticulous, good communication skill and interpersonal skill.
  • Good negotiation skill.
  • Good Microsoft Office skill.
  • Proficient in English language and Khmer language.
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